3500 Responsible Gaming – Play Healthy, Enjoy Wisely
At 3500, safe and responsible entertainment is our priority. This page provides guidance, self-control tools, and support resources to help you enjoy the platform in a healthy and balanced way.
3500's Commitment to Responsible Gaming
3500 believes that online entertainment should be fun, controlled, and free from interference with daily life. We are committed to providing a safe playing environment for all users in Malaysia, including tools and information to help you make informed decisions.
Our goal isn't just to offer engaging games — it's to ensure every user can enjoy the experience without taking on unnecessary risk. 3500 fully supports the principles of responsible gaming and encourages all users to understand their personal limits before and during play.
We remind you that online gaming is a form of entertainment, not a source of income. Never use money set aside for essentials such as rent, food, or bill payments for betting activities.
Recognise the Signs of At-Risk Behaviour
Recognising early warning signs is the first step to staying in control. Take note if you or someone you know is showing any of the following signs:
Repeatedly playing longer than intended without realising it.
Attempting to chase losses by continuing to play or increasing bet amounts.
Feeling anxious, irritable, or uneasy when unable to play.
Prioritising gaming over work, family, or daily responsibilities.
Borrowing money or using essential funds for betting purposes.
Hiding gaming activity from family members or friends.
If you recognise any of the signs above in yourself, it's time to take steps toward self-control or seek professional help.
Set Time and Budget Limits Before You Play
One of the most effective ways to enjoy gaming responsibly is to set clear limits before you start. 3500 encourages every user to:
- Set a daily or weekly budget – Decide how much in MYR (RM) you're comfortable spending on entertainment, and stick to that amount.
- Set time limits – Use phone reminders or a timer to make sure gaming sessions don't run longer than planned.
- Don't play when you're emotionally unstable – Avoid playing when you're feeling stressed, sad, or angry. Decisions made in an emotionally unstable state are rarely sound ones.
- Take regular breaks – Long playing sessions without breaks can impair your judgement. Get up, stretch, and take a moment to rest.
Remember: money lost in gaming is the cost of entertainment. Accept losses as part of the experience, not something that needs to be recovered.
Self-Control Tools Available at 3500
3500 offers several self-control options to help you manage your platform usage more effectively. You can enable or request the following options through your account settings or by contacting our support team:
Set daily, weekly, or monthly deposit limits in MYR to control how much money goes into your account.
Request a temporary break from the platform for a few days or weeks whenever you feel you need time to step away.
If you need a longer break, you can apply for self-exclusion for an extended period to block access to the 3500 platform.
To activate any of the self-control options above, please contact our support team at [email protected]. Requests will be processed promptly. We take every such request seriously and with no conditions attached.
Minor Protection
3500 has a strict policy: this platform is for individuals aged 18 and above only. We take our responsibility to protect minors very seriously.
During registration, users are required to confirm that they are 18 years of age or older. Any account found to belong to a minor will be terminated immediately. Relevant information may be reported to the appropriate authorities.
Guide for Parents and Guardians
If you share a device with children or teenagers, we recommend taking the following steps:
- Use parental control software to block access to gambling websites.
- Do not save your 3500 account password on any shared device.
- Log out of your account every time you're done using the platform.
- Have open conversations with your children about the risks of online gambling.
Get Help When You Need It
Knowing when to ask for help is a sign of strength, not weakness. If you or someone you care about is struggling with a gambling problem, don't hesitate to seek professional support.
Malaysia offers a range of mental health support services. Government hospitals and health clinics provide counselling services that you can access. Contact the Health Hotline at 1800-88-8000 for initial guidance.
Talk to a trusted family member or a professional counsellor. The support of loved ones is one of the most effective factors in recovering from a gambling problem.
The 3500 support team is here to listen and help you activate self-control options or close your account if needed. Reach us at [email protected]. All conversations will be handled with complete confidentiality and respect.
Play Smart, Live Balanced
If you have any questions about responsible gaming or would like to learn more about the self-control tools at 3500, visit our FAQ page or contact our support team.